Wellington Insurance Group Online Privacy Policy
Wellington Insurance Group (WIG) maintains Wellington Online as a public service and to promote its insurance operations. This policy describes the WIG privacy and security practices regarding information collected from visitors to the site, including what information is collected and how that information is used. This policy applies to all pages beginning with the domains: wellingtoninsgroup.com, wellingtoninsco.com, frontiergeneral.com wellingtonfinancialservices.com, cgpremiumfinance.com, and frontierpaymentcenter.com.
Use and Release of Information
Server Logs/Log Analysis Tools
WIG uses server logs and log analysis tools to create summary statistics about website usage to improve site management. The statistics are used for purposes such as assessing what information is of most interest to users, determining technical design specifications, and identifying system performance or problem areas. WIG does not report or use this information in any manner that would reveal personally identifiable information and does not release the information to any outside parties unless required to do so under applicable law.
The following information is collected for this analysis:
User/client hostname - Hostname (or IP address, if DNS is disabled) of the user/client requesting access
HTTP header, “user-agent” - Type of browser used, the browser version, and the operating system it is running on
HTTP header, “referrer” - Page from which the user/client accessed the current page
System date - Date and time of the user/client request
Full request - Exact request the user/client made
Status - Status code the server returned to the user/client
Content length - Length, in bytes, of the document sent to the user/client
Method - Request method used
Universal Resource Identifier (URI) - Location of a resource on the server
Query string of the URI - Anything after the question mark in a URI
Protocol - Transport protocol and version used
WIG monitors network traffic for site security purposes and to ensure that the site remains available to all users.
Unauthorized Attempts
Unauthorized attempts to upload information, change information on this site, or otherwise cause damage are strictly prohibited and may be punishable under Texas Penal Code Chapter 33 (Computer Crimes) or 33A (Telecommunications Crimes). Except as may be required for authorized law enforcement investigations, no attempts are made to identify individual users or their usage habits. WIG does not use raw data logs for any other purposes.
WIG does not sell or release the e-mail addresses of members of the public or other visitors that have been provided to communicate electronically with it without the affirmative consent of the affected party. Personally identifiable information contained in a question or comment sent to WIG in an e-mail message or submitted in an online form is used by WIG only to respond to the request. WIG may redirect the message to another affiliate company or employee who is in a better position to answer the question.
Web-Based Forms
WIG uses web-based forms to collect agent, quote, policy and claims information, process search criteria, and provide a method to it. Personally identifiable information collected from these forms has a specified use (for example, to receive a quote for a policy of insurance and may require an e-mail address in order for the recipients to receive their information), and WIG uses the information only for that purpose.
Cookies
The WIG websites may use cookies to provide interactive pages, or to access and process information submitted by the user. WIG does not use the information for any other purposes and no cookies are permanently placed on the users computer.
For Additional Information
The U.S. Federal Trade Commission provides personal privacy information for educating consumers and businesses about the importance of personal privacy.